Help: Accessibility Information
General Information
This website has been designed to be viewed with a variety of screen resolutions. Optimum settings are either 800 x 600 or 1024 x 768, but the site can also be viewed using other settings.
The site is intended to function correctly when viewed with a variety of the latest browsers (versions 5.0 and above), however, we also endeavour to support version 4.0 browsers as far as possible.
Personal Preferences
To assist with accessibility issues it is possible to change how this site looks by amending your browser settings on your personal computer (PC). You can amend the font, text size, link colours and background colour, to suit your own personal preferences using your browser's 'Preferences', 'Options' or 'Tools' menu.Access Keys
This website has been set up to enable the use of 'access keys' as an alternative method of navigation. Common access keys are as follows, (those not applicable to this site have been 'greyed-out'):S - Skip navigation
1 - Home Page
2- Latest News
3 - Site Map
4 - Search
5- Frequently Asked Questions (FAQs)
6 - Help
7 - Complaints
8 - Legal Information
9 - Contact Us
0 - Access Keys
T - Top of Page
Navigating With Access Keys
Depending on which PC platform you use (Macintosh or Windows) and which browser you have, there are different methods of enabling access keys:Windows
Internet Explorer- Press and hold the 'alt' key.
- Press the required access key letter or number.
- Press the return (or enter) key and your browser will take you to the appropriate section of the website.
Firefox
- Press and hold the 'shift' key.
- Press and hold the 'alt' key.
- Press the required access key letter or number and your browser will take you to the appropriate section of the website.
Opera
- Press and hold the 'shift' key.
- Press and hold the 'escape' (esc) key, a list of access keys will appear on screen.
- Press the required access key letter or number and your browser will take you to the appropriate section of the website.
Macintosh
Safari- Press and hold the 'control' (ctrl) key.
- Press the required access key letter or number and your browser will take you to the appropriate section of the website.
Firefox
- Press and hold the 'control' (ctrl) key.
- Press the required access key letter or number and your browser will take you to the appropriate section of the website.
Opera
- Press and hold the 'shift' key.
- Press and hold the 'escape' (esc) key, a list of access keys will appear on screen.
- Press the required access key letter or number and your browser will take you to the appropriate section of the website.